tk1977 Privacy Policy

1.1 — tk1977 operates the online casino and sports betting platform accessible at https://tk1977.pro. In this Privacy Policy, references to "tk1977", "we", "us", or "our" refer to the operator of the tk1977 platform. References to "you" or "the Player" refer to any individual who visits, registers on, or uses the tk1977 platform.

1.2 — If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a potential data security incident, please contact our support team at [email protected]. We will acknowledge your enquiry promptly and aim to provide a substantive response within 14 calendar days.

2.1 — Directly from you. The majority of the personal data tk1977 holds about you is information you provide directly during the registration process, identity verification process, payment transactions, customer support interactions, or when completing any on-platform forms or surveys.

2.2 — Automatically via technology. When you visit or use the tk1977 platform, we automatically collect certain technical and usage data through the use of cookies, session tokens, server logs, and similar technologies. This includes your IP address, browser type, device identifiers, pages visited, and actions taken within the platform.

2.3 — From third parties. In limited circumstances, tk1977 may receive personal data about you from third parties — for example, from payment service providers (such as bKash, Nagad, or Rocket) confirming transaction status, or from identity verification service providers used to fulfil our Know Your Customer (KYC) obligations.

tk1977 uses your personal data for the following purposes, each supported by a defined lawful basis:

• Account registration and management — to create and maintain your player account, authenticate your identity at login, and manage your account preferences. Lawful basis: performance of a contract.
• Payment processing — to facilitate deposits and withdrawals via your chosen payment method. Lawful basis: performance of a contract.
• Identity and age verification — to confirm that you are aged 21 or above and that the identity you have provided is accurate. Lawful basis: legal obligation and performance of a contract.
• Fraud prevention and platform security — to detect, investigate, and prevent fraudulent transactions, collusion, bonus abuse, money laundering, and other prohibited conduct. Lawful basis: legitimate interests and legal obligation.
• Customer support — to respond to your enquiries, complaints, and support requests. Lawful basis: performance of a contract and legitimate interests.
• Responsible gaming — to monitor your gaming activity for signs of problem gambling and to apply responsible gaming tools such as deposit limits or self-exclusion where requested or where regulatory obligations require. Lawful basis: legal obligation and legitimate interests.
• Marketing communications — to send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. Lawful basis: consent. You may withdraw consent at any time by contacting [email protected].
• Legal and regulatory compliance — to fulfil our obligations under applicable laws, to respond to lawful requests from law enforcement or regulatory authorities, and to maintain records required for audit purposes. Lawful basis: legal obligation.
• Platform improvement — to analyse aggregated, anonymised usage data to improve the performance, design, and content of the tk1977 platform. Lawful basis: legitimate interests.

4.1 — tk1977 uses cookies and similar tracking technologies to operate essential platform functions, remember your session and preferences, detect fraud, and analyse platform usage. Cookies are small text files stored on your device when you access the platform.

4.2 — The following types of cookies are used on the tk1977 platform:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing core platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, so you do not need to re-enter them on each visit.
• Analytics Cookies: Used to collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where errors occur. This data helps us improve platform performance.
• Security Cookies: Used to detect and prevent fraudulent logins, bot activity, and suspicious session behaviour.

4.3 — You may manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features. Strictly necessary cookies cannot be disabled, as they are essential to secure account operation.

5.1 — tk1977 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and others) — to process your deposit and withdrawal transactions. These providers act as data processors under contractual obligations to protect your data.
• Identity verification providers — to carry out KYC checks as required by our operating licence conditions. These providers are contractually restricted from using your data for any purpose other than the verification service they provide.
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) — limited technical data may be passed to game providers to facilitate gameplay sessions. These providers do not receive your financial or full identity data.
• Fraud prevention and security services — anonymised or pseudonymised technical data may be shared with specialist fraud prevention platforms to protect the integrity of the tk1977 platform.
• Legal and regulatory authorities — where we are required by law, court order, or regulatory directive to disclose personal data. tk1977 will notify you of any such disclosure where we are legally permitted to do so.
• Business successors — in the event of a merger, acquisition, or transfer of our business operations, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.1 — tk1977 retains your personal data for as long as your account is active and for a defined period thereafter, in accordance with our legal retention obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for a minimum of five years following account closure, to comply with anti-money laundering and KYC record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five years following the date of the transaction, in accordance with applicable financial record-keeping regulations.
• Customer support records: Retained for three years following the resolution of the relevant support interaction or complaint.
• Marketing consent records: Retained until you withdraw consent, plus one additional year for audit purposes.
• Technical and usage logs: Retained for up to twelve months from the date of collection, unless a longer period is required for an ongoing security investigation.

6.2 — Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Anonymised data that cannot be used to identify you may be retained indefinitely for statistical and platform improvement purposes.

7.1 — tk1977 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, access controls restricting data access to authorised personnel only, regular security assessments, and intrusion detection systems.

7.2 — Payment data is handled exclusively via PCI DSS-compliant payment processors. tk1977 does not store full payment card numbers, CVV codes, or mobile banking PINs on its servers at any time.

7.3 — While tk1977 takes all reasonable steps to protect your data, no data transmission over the internet can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect that your account has been compromised, please contact our support team immediately.

8.1 — As a registered player on the tk1977 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You may request a copy of the personal data tk1977 holds about you, along with information about how it is being used.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected. You may also update certain account details directly through your account settings.
• Right to Erasure: You may request that tk1977 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing. Objections to direct marketing will be actioned without delay.
• Right to Data Portability: Where processing is based on consent or contract performance, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

8.2 — tk1977 will respond to all data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, with notification provided to you of the extension and the reason for it.

9.1 — The tk1977 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

9.2 — If you are a parent or guardian and believe that a minor in your care has registered on the tk1977 platform or submitted personal data to us, please contact our support team at [email protected] immediately. We will investigate and respond promptly.

10.1 — The tk1977 platform serves players primarily located in Bangladesh. Some of our service providers and technology partners may process your personal data in jurisdictions outside Bangladesh. Where such transfers occur, tk1977 takes steps to ensure that an equivalent level of data protection is maintained through contractual safeguards including data processing agreements.

10.2 — By registering on the tk1977 platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Bangladesh where necessary for the operation of the platform and the delivery of services to your account.

11.1 — The tk1977 platform may reference third-party payment providers, game studios, or other services by name. This Privacy Policy applies solely to the tk1977 platform and does not extend to the privacy practices of third-party providers. Where you interact directly with a third-party service (for example, completing a bKash or Nagad transaction through that provider's own interface), that provider's own privacy policy governs how they handle your data.

12.1 — tk1977 reserves the right to update or amend this Privacy Policy at any time. The most current version of the policy will always be available at https://tk1977.pro/privacy-policy. The "Effective" date at the top of this page indicates when the current version came into force.

12.2 — Where changes are material — for example, where we introduce a new category of data processing or a new category of third-party sharing — we will notify registered players by email prior to the changes taking effect. For non-material changes, such as minor wording clarifications, we may update the policy without direct notification, and continued use of the platform will constitute acceptance.

12.3 — If you disagree with any changes to this Privacy Policy, you should cease using the tk1977 platform and may request closure of your account. Outstanding Real Money Balances will be returned to you in accordance with the account closure procedure set out in the Terms & Conditions.